Effective Date: January 1, 2025
Last Updated: March 12, 2026

TFAST HUB (https://tfasthub.test) uses cookies and similar tracking technologies to provide, improve, and secure our platform. This Cookie Policy explains what cookies are, the types we use, why we use them, and how you can manage your cookie preferences.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. They help websites remember your preferences, keep you logged in, and understand how you interact with the site. Cookies may be set by the website you are visiting ("first-party cookies") or by third parties whose services the website uses ("third-party cookies").

2. Types of Cookies We Use

2.1 Essential Cookies (Strictly Necessary)

These cookies are required for the basic functioning of our platform. Without them, you cannot log in, place orders, or use core features. They cannot be disabled.

• Session Cookie: Keeps you logged in during your browsing session. Expires when you close your browser or after a period of inactivity.
• CSRF Token: Protects against cross-site request forgery attacks on forms and order submissions.
• Currency Preference: Remembers your selected currency (UGX, KES, TZS, USD, etc.) so prices display correctly.
• Cookie Consent: Remembers whether you have accepted or declined non-essential cookies.

2.2 Functional Cookies

These cookies enhance your experience by remembering your preferences and settings:

• Language Preference: Remembers your selected language if our platform supports multiple languages.
• Theme/Display Preferences: Remembers display settings such as dark/light mode or sidebar state.
• Recent Orders: Helps quickly access recently viewed services or order history within your session.

2.3 Analytics Cookies

These cookies help us understand how visitors use our website so we can improve our platform:

• Google Analytics (GA4): Collects anonymized data about page views, traffic sources, time on site, and user flow. Google Analytics uses cookies such as _ga, _ga_*, and _gid. Data is aggregated and does not personally identify you. You can opt out using the Google Analytics Opt-out Browser Add-on.
• Internal Analytics: We use our own analytics system that stores hashed (anonymized) IP addresses and session data to track page popularity and service interest. This data cannot be used to identify individual users.

2.4 Marketing/Advertising Cookies

We may use limited marketing cookies to understand the effectiveness of our promotional campaigns:

• Referral Tracking: Tracks which referral source or affiliate brought you to our platform, so we can attribute conversions correctly.
• Social Media Pixels: If enabled, pixels from Facebook, TikTok, or other platforms may be used to measure ad performance. These are only active if you arrive at TFAST HUB through a paid advertisement.

We do NOT use cookies to build advertising profiles or serve targeted ads on our platform.

3. Third-Party Cookies

Some cookies on our platform are set by third-party services we use:

We do not control the cookies set by third parties. Please refer to their respective privacy and cookie policies for more information.

4. Cookie Duration

• Session Cookies: Deleted when you close your browser. Used for login sessions and CSRF protection.
• Persistent Cookies: Remain on your device for a set period (typically 30 days to 2 years) or until you manually delete them. Used for preferences, analytics, and "remember me" functionality.

5. How to Manage Cookies

You have control over cookies through several methods:

5.1 Browser Settings

Most web browsers allow you to manage cookies through their settings. You can typically:

• View all cookies stored on your device
• Delete specific or all cookies
• Block cookies from specific websites
• Block all third-party cookies
• Set your browser to notify you before a cookie is stored

Instructions for managing cookies in popular browsers:

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions → Manage and delete cookies

5.2 Our Cookie Consent Banner

When you first visit TFAST HUB, you will see a cookie consent banner. You can choose to accept all cookies or customize your preferences. You can change your preferences at any time by clearing your cookies and revisiting our site.

Please Note: Disabling essential cookies will prevent you from using core platform features such as logging in and placing orders. We recommend keeping essential cookies enabled for the best experience.

6. Do Not Track (DNT) Signals

Some browsers send a "Do Not Track" signal to websites. There is currently no universal standard for how websites should respond to DNT signals. At this time, TFAST HUB does not alter its data collection practices in response to DNT signals. However, you can manage tracking through the cookie controls described above.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

• Website: https://tfasthub.test
• Live Chat: Available 24/7 on our website
• Email: Contact us through our platform support system